Support

Need help with Moyou AI? We are happy to assist with account issues, billing questions, generation problems, or anything else about the service.

Contact us

Reach us by email at [email protected] or on X at @vblinden. We typically respond within one business day.

What to include

To help us resolve your issue quickly, please include your account email and a short description of what happened. For generation or billing issues, a link to the affected generation or checkout helps us look things up faster.

Before you write

• Account & billing: manage your profile and payment methods in Settings. Token purchases and invoices are available through the billing portal.
• Failed generations: tokens are refunded automatically when a generation fails. Check your token history on the dashboard.
• Commercial use: see our commercial license page for what you can do with generated logos.

Privacy requests

For GDPR access, correction, or deletion requests, contact [email protected] or @vblinden on X. We respond within 30 days.